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In this cut-throat competition, it is a big challenge to make a place for yourself and even more tougher to have an identity that is unique to its own. In such a situation, it gets harder to retain the existing customers and expand the opportunities of doing more business with them. Needless to say, retaining customers is a bigger challenge than acquiring new ones. Hence, keeping them contented with your services is of paramount importance. And with the mounting competition, CUSTOMER LOYALTY gets more critical. If the customer is loyal to you, he will never do business with anyone else but you.

But how do you ensure the loyalty of your customers?

The answer lies in effective Customer Relationship Management.

 
What is Customer Relationship Management?
Customer Relationship Management or CRM as it is popularly known, is all about keeping your customers delighted by innovative interactions. It is about personalizing the services to his needs and making him feel the most important person. And the result is truly amazing:  A delighted customer always comes back to you with more business A delighted customer refers many more customers to you
 
What is the big deal about CRM?
CUSTOMER IS GOD-it is what we all believe and hence we must realize that they always need your best attention. When the business was small you personally looked after all of them. But as it grew, the virtual distance between you and your customers began to grow too. The PERSONAL TOUCH that was very visible in early days is now diminishing. That warm and friendly relation is now getting transformed into a professional one. Keeping your customers delighted, which was a simple task when you had handful of them, is now becoming a big challenge when the base has become bigger.
 
Introducing eCR Mobi – your solution to keep your customers delighted at all times

eCR Mobi is a Mobile web based CRM solution brought to you by Datacomp, who has been innovating technological solutions for all your insurance needs for more than 20 years. The objective of eCR Mobi is as follows

  • 90% of most people's time is spent on mobile phones browsing internet !!! Grab this opportunity, to meet your customers on mobile websites.
  • Convert and Optimize Your Website for Mobile Device - Build Mobile website + an Android App for your business & stay in your customer's Smartphone FOREVER
  • A new innovative mobile website solution for LIC Agents with killer features like : - Unlimited Client distributable Android application (.apk) which can be installed at clients android cell phone (works best on latest versions of Android. Application may not work in older Android versions)
  • Single click by customers on the 'Call Me' button on your site will immediately connect a call to your cell phone
  • Upsell possibilities with the 'Send me a Benefit Illustration' button on the product pages
  • Social Media integration in the site
  • Around 100 Insurance Professionals & Development Officers are benefiting from The MOBILE APP cum Mobile Site developed exclusively for INSURANCE SECTOR
 
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